Online Ordering Conditions

 

Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order.

All supplied sensitive/credit information is transmitted via Secure Locket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems , and are required to keep the information confidential.

Privacy
After a transaction, your private information will not be stored or distributed to other parties.

If you prefer we can make arrangements for your order and payment details to be faxed. Click here for contact details. Make a link to our contact page

Product Liability
The stability and nature of our products may be altered depending on storage conditions. This is beyond our control and Essence of Fiji cannot accept any liability regard. In the event of such occurrences Essence of Fiji will provide advice on storage requirements. The shelf life of products is stated in accordance to the nature of the raw ingredients at equilibrium / standard conditions.

Returns and Replacements
Any product complaints should be forwarded to EOV within 3 working days of receiving your order. EOV will gladly replace any defects or issue a credit, whichever is preferred. Please contact EOV office for authorization, before returning any wrong ordered or supplied items

Shipping and Delivery
Products are shipped via Fiji Post. Please allow up to 10 days for processing and shipping of your order.
Please note that liquid products can only be couriered - please contact our sales team for assistance. Link to contact page

Please Contact Us for any enquiries or product consultation.